Help Center / Staff & Permissions / Creating a staff login
Creating a staff login
Staff get their own login, scoped to exactly the properties and screens you choose — never a copy of your own owner access.
1
Tap "+ Add Staff"
Enter their email (required) and name (optional) — they set their own password on first login, you never see or set it.
2
Choose which properties they can access
Access is property-scoped — a permission granted on one property never carries over to another.
3
Choose what they can do
Check one or more permissions, or use a shortcut: Property Manager (occupancy + billing + complaints + food/amenities), Accountant (billing + expenses), Front Desk (occupancy + complaints). Anything else shows as "Custom".
What each permission unlocks
Room & Beds / UnitsCheck-in/out, occupancy status, and — for PG — the KYC section on each tenant if the kyc permission is also granted.
Rent BillingRecord payments and add invoice charges.
ComplaintsView and resolve tenant complaints.
Food & AmenitiesWeekly menu, bookable amenities (PG only).
Record ExpenseLog day-to-day expenses.
Security (Gate)Gate duty for Layout/Apartment/Society — a staff member with only this gets a simplified gate screen instead of the full dashboard.
Never delegable, always owner-only: UPI/payment settings, managing the subscription, and adding other staff.
More on this topic
Removed someone by mistake? "Remove" only strips their access — their login still works, you can re-add them anytime.